GaggleAMP’s Slack integration makes it even easier for you to receive notifications of new content to share to your network. With this integration, you’ll have the ability to customize how frequently you receive notifications and can even schedule content directly from the Slack app.
A few important notes before you get started:
Some companies require an admin to approve installing the Slack app. If your company requires approval, or you are unsure, simply request approval from your Slack Workspace owner. See Slack’s “Add apps to your Slack workspace” article for more information.
A Gaggle Manager will need to set up Slack as an integration before it is available for Members to use. If you would like to use this integration, and it does not appear to be connected, please contact your Gaggle Manager. If you are a Gaggle Manager, follow the set-up instructions found on the Slack Integration Set-up document in our Knowledge Base.
Setting up Your Slack Integration as a Member
Start by adding the app to your Slack workspace.
Search for ‘GaggleAMP’ and select the app.
Now your workspace has GaggleAMP connected.
To activate the GaggleAMP bot, you need to initiate contact.
Say ‘hi’ to the GaggleAMP bot! 👋
Note: Nothing will happen if you do not kick off the conversation with the GaggleAMP bot.
The GaggleAMP Bot will respond automatically.
Go ahead and click on ‘Add Slack Account to GaggleAMP.’
Once you do, it will automatically trigger this notification:
Once you have closed the browser, you will see the connection activated with the GaggleBot.
Interacting with the Slack GaggleBot
Now that you are connected, you have the ability to change some settings and ask for activities directly within Slack.
So, for example, when I type in ‘show activities’ into the GaggleBot, I receive the outstanding activities right in Slack for me to perform.
You can choose to perform activities directly from Slack like the two you see here - ‘Share on LinkedIn’ and ‘Like on LinkedIn.’ I can also choose to refuse activities, as you can see with the ‘No Thanks.’ Lastly, I can schedule these right from Slack.
|Note: The Slack integration only shows activities that do not require Member-provided content. Essentially, the activity needs to be completed with one-click for it to show up in the Slack integration. For example, ‘Twitter Retweet’ or ‘LinkedIn Share’ will appear in Slack, but other activities like ‘Twitter Share Link’ or ‘Comment on LinkedIn’ will not. For these other activity types, a short message will appear informing you to access your Dashboard to perform the activity. The message will include a link directly to your Dashboard to complete the activity.|
Frequently Asked Questions:
If I view an activity from within the GaggleAMP platform, will I still see that activity on Slack?
If you view an Activity (even if it is not shared) on the Member Dashboard or the mobile app, then the Slack notification will not be sent for those activities.
Does GaggleAMP work with the free version of Slack?
Yes, we do! Keep in mind the free version limits the number of apps you can connect to 10 so as long as we’re one of those 10, you’re good!
If I update my notification settings via the Slack integration, is that going to change my email frequency with GaggleAMP, or the frequency of messages for the Slack integration itself?
When you update notification settings via the GaggleAMP Slack integration, it only changes the frequency of the GaggleAMP Slack notifications. Your email notifications, and all other Slack notifications, remain unchanged.
Can I perform all activities from my Slack notifications?
In short, no.
The GaggleAMP integration on Slack will allow you to seamlessly perform one-click actions, like ‘Like a Tweet’ or ‘Share on LinkedIn’, or to schedule it for a later time or date. These can be executed on the Slack integration because they do not require any other action other than acknowledging you want to perform the activity.
Activities that require additional context, like a ‘Comment’ activity, will present the following message in Slack:
You will be notified that there is a new activity to share on GaggleAMP but unlike the ‘like’ and ‘share’ activities, you cannot complete this activity from Slack. This is because a free-form response is required on the activity before it can be shared with your social network. The following activity types cannot be directly performed from the Slack integration:
Twitter Retweet (when the Retweet is set with the option to ‘require comment’)
- Facebook Like
Note: Only 'likes' with API support can be performed within Slack. For example, a LinkedIn 'like' can be done within Slack as it is supported by the LinkedIn API. That said, a Facebook 'like' cannot be performed directly in Slack. Instead, it will take you to the exact post on Facebook your Gaggle Manager wants you to 'like' but you will need to actually click the 'like' engagement to perform the activity.
How do I change the GaggleBot notification settings?
The notification settings for Slack can be set to hourly, daily, or weekly, or notifications can be muted altogether. Members can see their settings by DM'ing "Show Settings" to the GaggleAMP bot and can change them by DM’ing ‘Change notification setting to daily’.
The notifications are sent on the same schedule as our email notifications:
- Hourly -Top of the hour
- Daily - 5 pm Eastern
- Weekly - Tuesday at 4 pm Eastern
What will GaggleAMP be able to view?
From Slack, GaggleAMP will be able to view:
Content and info about you
Content and info about channels and conversations
Content and info about your workspace
This is a pretty standard protocol with Slack. What it does is allows the app to take actions on your behalf or on behalf of the app. An example of this would be if your Gaggle Manager assigns you an activity to perform, and you have the Slack integration connected. GaggleAMP can view who has the app installed and will deliver that message to the @GaggleAMP bot.
For more information on installing apps and new apps, please refer to the Slack Help Center to Understand App Permissions.
If you have any additional questions about the integration setup, please reach out to your Customer Success Manager.