Connecting Your GaggleAMP Account to Microsoft Teams as a Manager

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GaggleAMP’s Microsoft Teams integration makes it even easier for your Gaggle Members to receive notifications of new content and to share content to their networks. Members will have the ability to customize how frequently they receive notifications and can even schedule content directly from Microsoft Teams.

Setting up Your Microsoft Teams Integration as a Manager

From the GaggleAMP Manager dashboard, navigate to the image (or initials) in the right-hand corner and select Gaggle Settings. Next, select ‘Integrations’ from the navigation bar.

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Scroll down to the Microsoft Teams Integration card and select ‘Link Microsoft Teams Account.’

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This will bring up a page that asks you to authenticate your Microsoft account. Once you have passed along valid credentials, Microsoft will gather your authorization for the integration.

Note: In order to facilitate the integration, the Microsoft account you provide here must have administrative privileges over the MS Team “team” your Gaggle Members will use to facilitate the integration.

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Choose ‘Accept.’

After you have clicked ‘Accept,’ you should see the GaggleAMP integrations page. Notice that the ‘Link Microsoft Teams Account’ has now been updated to ‘Unlink Microsoft Teams Account.’ If at any time you need to unlink your Microsoft Teams account, you will simply need to navigate back to this page and select the button to unlink your account.

Finalize Manager Setup in Microsoft Teams

  1. Download the GaggleAMP for Teams bundle file from this document and save it to your computer's desktop (or other location of your preference)
  2. Visit https://admin.teams.microsoft.com/policies/manage-apps
  3. Click '+ Upload' and upload the GaggleAMP app bundle (zip file) downloaded in step 1
  4. Enable the app for the team by setting its status to 'Allowed'
  5. Delete the "GaggleAMP_Teams_App.zip" file from your computer

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The next steps need to be taken by Members themselves to connect their GaggleAMP account to Microsoft Teams

Frequently Asked Questions

If a Member views an activity from within the GaggleAMP platform, will they see that activity on Microsoft Teams?

When the “show activities” command is passed, the GaggleAMP bot will display up to five activities available to you at that moment, even those you’ve already viewed on the GaggleAMP website or mobile app. 

That said, the GaggleAMP bot will only actively notify you (per your notification schedule) of newly available activities that have not yet been displayed to you on any GaggleAMP platform.

Are all activities available on Teams?

In short, no, but if it shows up in Teams, it can be performed, scheduled, or refused from Teams.

The GaggleAMP integration with Microsoft Teams will allow your Members to seamlessly perform simple actions, such as ‘Like a Tweet’ or ‘Share on LinkedIn.' You can also schedule these to be performed at a later time or date, and add comments to ‘Comment on LinkedIn’ activities.

I noticed in the Microsoft Teams permissions these three items in which we’d be granting the GaggleAMP permission to access: Read all users’ basic profiles, view your basic profiles, and maintain access to data you have given it access to. What is this all about?

GaggleAMP can:

  • View information about a user’s identity, like your name in Microsoft Teams or other information supplied on your user profile
  • Allow you to recall Activities from your Gaggle Manager in Microsoft Teams and allow you to schedule these activities or perform these activities directly to your connected social media profiles.

The above permissions are granted per user, that is each user authorizes the above permissions. Members are asked only for permission to connect their Microsoft Teams instance to their GaggleAMP Account; Gaggle Managers are asked to accept the above permissions when integrating GaggleAMP to Microsoft Teams.

This information is used to:

  • Notify members of new activities by direct messaging.
  • Perform activities from within Microsoft Teams by clicking command buttons in the bot direct messages.

Does GaggleAMP work with the free version of Microsoft Teams?

Yes, we do! Keep in mind the free version limits the number of apps you can connect to 10 so as long as we’re one of those 10, you’re good!

If you have any additional questions about the integration setup, please reach out to your Customer Success Manager.

My security officer at my company would like to know more about the permissions granted. Is there anything I can send them?

Of course! GaggleAMP accesses Microsoft Teams through the API. Below is a summary of the Microsoft Graph identifications that are delegated to GaggleAMP, along with a brief description of the identifications. It also identifies which areas require admin consent.

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Should your security officer have additional questions, please reach out to your Customer Success Manager and we can relay your questions or put our security officer in touch with yours. 

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